VW ID.4 recalled, stop-sale and production halt issued

September 19, 2024
  • VW issued two recalls for its ID.4 EV
  • VW issued a stop-sale for the ID.4
  • Production of the ID.4 has been stopped

Volkswagen recently confirmed two recalls of its ID.4 that encompass nearly 100,000 of the electric vehicles.

The larger of the recalls is for a door handle issue that has resulted in a stop-sale and production halt being issued for the ID.4.

"After extensive review, in response to the stop-sale of the ID.4, we will temporarily suspend production of the vehicle at the Volkswagen Chattanooga plant until a remedy is available," Volkswagen spokesperson Mark Gillies told The Car Connection. "This disruption in no way changes our commitment to the ID.4 and our growing BEV portfolio. The ID.4 remains one of America’s best-selling electric vehicles." 

2024 Volkswagen ID.4

2024 Volkswagen ID.4

ID.4 door handle recall

The first, much larger, recall includes 98,806 vehicles from model years 2021 to 2024. These vehicles could have improperly manufactured door handles, which could allow water to seep into a printed circuit board and disrupt communication between the door handle and an onboard control unit, causing the door to unlock unexpectedly.

VW estimates that less than 1% of the recalled vehicles have this defect, which is due to door handles that don't meet factory specifications for water ingress, according to recall documents filed with the NHTSA. If doors do unlock by themselves, drivers will hear a clicking sound similar to if the doors had been unlocked conventionally.

VW told the NHTSA that it is aware of 135 warranty claims related to this issue (made between June 2023 and May 2024) but is not aware of any crashes or injuries related to it. The automaker issued two previous recalls for the same issue; owners who had recall work performed previously will have to take their cars back to dealerships to have additional work performed.

This time, dealers will inspect door handles and replace them with improved parts if necessary, as well as perform a software update. All of this work will be performed free of charge, and VW will reimburse owners who previously paid for any related work out of pocket. Owner notification letters will be mailed November 1.

2024 Volkswagen ID.4

2024 Volkswagen ID.4

ID.4 airbag inflator recall

The second recall, covering 837 vehicles from model years 2023 and 2024, addresses airbag inflators that may be improperly secured. Nuts securing the primary inflator of the passenger front airbag may have been left loose at the factory. This could cause airbags to inflate incorrectly, increasing the risk of injury, according to the NHTSA.

VW estimates a larger share of recalled vehicles—80%—have this defect. Owners may hear a rattling sound in the dashboard if the nuts securing the airbag inflator are loose.

Dealers will check the torque of the airbag inflator screws, and replace the airbag if the screws are found to be loose, free of charge. Owner notification letters for this recall will be mailed October 18. Owners looking for more information about either recall can contact VW customer service at 1-800-893-5298 or visit VW's recall hub.

These recalls include the refreshed 2024 VW ID.4, which got a price hike to $41,160 with destination, but remains one of the more affordable electric crossover options, especially for shoppers who qualify for the $7,500 federal EV tax credit. The 2024 ID.4 was not included in a previous recall earlier this year that addressed software and display issues in earlier models.

Note–This report was updated to reflect VW issuing a stop-sale and halting production of the ID.4.

2024
The Car Connection
Best Car To Buy
 
The Car Connection Daily Headlines
I agree to receive emails from The Car Connection. I understand that I can unsubscribe at any time. Privacy Policy.
Thank you! Please check your email for confirmation.